Recently a potential customer in the financial industry shared the challenges they face when trying to quickly diagnose and fix problems within their data center network. I listened intensely as they explained how determining root cause could drag on for weeks and in some cases months. Fortunately we were able to help them by implementing our Automated Response Technology. You can see a good example of how it works by watching this brief video.
In the video you will see how together, the LogMatrix NerveCenter and the Anue Net Tool Optimizer™ (NTO), along with your existing network monitoring tools and management systems, can significantly improve network reliability as well as reduce network Mean Time to Repair – MTTR. This is accomplished by intelligently collecting network traffic and automatically routing it to the right monitoring tool when network problems or anomalies occur. When NerveCenter detects the problem, it alerts the Anue NTO to direct the affected network traffic to a particular monitoring tool. When the anomaly no longer exists, the data capture or monitoring can be automatically stopped as well.
Businesses and Organizations Rely on Networks
Network traffic and application traffic problems can be difficult and time-consuming to troubleshoot, especially if the problem is intermittent. Unresolved network issues result in unsatisfied users, customers, and management. Businesses rely on networks performing. When they don’t work or even work optimally not only are users frustrated, but operations and sales can be negatively impacted as well.
An automated approach to network monitoring can reduce the time it takes to identify and resolve network and application issues. Intelligent data gathering is critical when troubleshooting network problems. Watching the video was a real eye-opener for the customer because previously they had no idea it could be so easy to attain the right data to solve their network problems. I’m just happy we were able to help.